9th Annual Business Centers Conference
Thursday, Sep 28, 2023 From 09:00 to 13:00
Jurkovičova Tepláreň, Bottova 1, Bratislava
Ahead of the Game
BSCF Conference 2023 Recording – Slovak stream:
BSCF Conference 2023 Recording – English stream:
Key Topics
Join more than 200 BSC community members at the shared service industry flagship event of the year, learn about the latest trends and reconnect with your fellow business leaders – welcome to the 9th annual AmCham BSCF conference! Country´s economy continue to rely on business centers as the third largest industry in preserving overall employment levels and adhering to all commitments/liabilities companies have, but in order to continuously climb up the ladder of value added, the industry needs a stronger and more targeted support from the Government and local municipalities. Business Service Center Forum represents the business service industry in Slovakia with 40 000+ employees from a wide range of services and locations across the country. We will be very excited to welcome industry leaders, renowned experts, members of academia and public officials at the Forum´s 9th annual event.
TENTATIVE AGENDA
08:30 REGISTRATION & COFFEE
09:00 WELCOME & OVERVIEW OF THE BSC SECTOR IN SLOVAKIA IN 2023
- Peter Rusiňák, AmCham Deputy Director & BSCF Coordinator
- Gabriel Galgóci, BSCF Chair, AT&T Slovakia Country General Manager
09:25 IGNITING BUSINESS ENVIRONMENT FOR SHARED SERVICES
- Susan Danger, CEO, AmCham EU (video message)
09:35 GOVERNMENT TALKS – WHAT IS THE VALUE PROPOSITION OF SLOVAKIA?
- Peter Švec, Deputy Minister, Ministry of Economy of the Slovak Republic
09:55 GOVERNMENT TALKS – LABOR MARKET OF THE FUTURE
- Juraj Káčer, Deputy Minister, Ministry of Labor, Social Affairs and Family of the Slovak Republic
10:15 CEE REGION AS STRATEGIC LOCATION FOR BSC INDUSTRY
- Sonal Tivarekar, Director, Swiss Re
- Thom Barnhardt, CEO, European Business Services Association
10:45 TIME FOR BREAK
11:15 BSCF AWARDS CEREMONY
11:25 KEYNOTE PRESENTATION 1: GLOBAL SSC SURVEY 2023 – BUSINESS CENTERS´ STATE OF THE ART IN CEE REGION
- Peter Mrnka, Assurance Partner, PwC Slovakia
11:50 KEYNOTE PRESENTATION 2: WORLD BANK - IS SLOVAKIA READY FOR DIGITAL TRANSFORMATION?
- Martin Džbor, Research Expert, World Bank (online)
12:15 AUTOMATION AND ROBOTIZATION MADE IN SLOVAKIA
- Viktória Bracjunová, Strategy & Digital Transformation Lead, Soitron
- Michal Guštafík, Finance Transformation Senior Manager, Clarios
- Nikola Kišidayová, Head of RPA Center of Excellence, Holcim Business Services
13:00 NETWORKING & LUNCH
BSCF 2023 Data Presentation
- Your Contact person
- Peter Rusiňák
- Deputy Director – Policy & Advocacy
- +421 948 592 775
- peter.rusinak@amcham.sk
Documents to download
Connection magazine report
Format: .pdf, size: 2.08MB
Presentation of Viktoria Bracjunová
Format: .pdf, size: 0.38MB
Presentation of Michal Gustafik
Format: .pdf, size: 0.38MB
Presentation of Nikola Kisidaova
Format: .pdf, size: 1.02MB
Presentation of Martin Dzbor
Format: .pdf, size: 0.53MB
BSC2023_SCREEN_1920x1080
Format: .pdf, size: 4.58MB
BSC2023_ppt_1920x1080_BREAKSHOW
Format: .pdf, size: 2.42MB
Presentation of Gabriel Galgoci
Format: .pdf, size: 4.87MB
Business Service Centers in Slovakia 2023 (english)
Format: .pdf, size: 1.60MB
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