AmCham Slovakia

The Future of Work Conference 1/3

The Future of Work Conference 2/3

The Future of Work Conference 3/3

Welcome to the Talent Day at the Festival of Future! 

This day is about delving into the evolving job landscapes, technological advancements, and workplace dynamics. As technology continues to evolve, organizations and individuals must stay agile and prepare for these shifts. Digital transformation is critical, with companies designing adaptive and digitally fluent organizations. 

Slovakia’s economy relies on business centers as a significant industry, preserving employment levels and adhering to commitments. The industry needs more substantial support from the government and local municipalities to climb the value-added ladder. Continuous adaptation to digital transformation, global economic challenges, ESG standards, and a commitment to diversity and inclusion demonstrate the sector's resilience and innovation. These developments position the business services sector in Slovakia for another decade of sustainable success and growth in the global competitive environment. 

AmCham´s Business Service Center Forum (BSCF) represents the business service industry in Slovakia with almost 40,000 employees from various services across the country. Join over 200 BSCF community members at this flagship event, get inspired by world-class speakers, learn about the latest developments, and reconnect with fellow business leaders. On the occasion of this double anniversary, celebrating the jubilee 10th annual AmCham BSCF conference and AmCham's 30th anniversary, in light of megatrends, let’s shape the future together! 

TENTATIVE AGENDA

08:30 - REGISTRATION AND NETWORKING / CONNECTING MINDS, FORGING FUTURES

09:00 – OPENING OF THE TALENT DAY (SK)

09:15 – THE FUTURE OF WORK IN THE AGE OF AI / EXPERT VISIONARY TALK (EN)

While some fear AI and robots will replace all human work, the reality is more nuanced. As automation and AI become integral to our jobs, the skills we need will evolve. Two globally renowned experts will share their visions on the essential skills for future workplaces and discovering how AI will transform how we work.

09:45 – OVERVIEW OF THE BSC SECTOR IN SLOVAKIA IN 2024 / KEY BSCF DATA FINDINGS (EN)

AmCham´s BSCF represents the business service industry in Slovakia with almost 40,000 employees from various services across the country. Marek Chudík, AmCham BSCF Chair, will exclusively unveil the most up-do-date data about the sector, provide you with insights behind the critical figures and walk you through the key findings of our regular annual BSCF survey.

10:00 – GOVERNMENT TALKS – FUTURE BUSINESS ENVIRONMENT FOR SHARED SERVICES / FIRESIDE CHAT (SK)

Ivan Tomko, AmCham BSCF Vice-Chair, together with his esteemed guests, will seek answers to hot issues regarding the investment climate in Slovakia, depicting the future of business environment for shared services in Slovakia in the next years to come. Stay tuned also for the fireside chat on the current state of the economic diplomacy and the international cooperation.

10:30 – IS TECHNOLOGY ENOUGH FOR P2P SUCCESS? A MODEST LOOK AT THE RISE OF AI & MACHINE LEARNING / KEYNOTE PRESENTATION (EN)

While RPA is process-driven and focuses on mimicking repetitive actions, AI uses data to imitate human intelligence. AI combines automation with machine learning, analysis, and other technologies to offer insights and analytics and apply and advance learnings over time. A derivative of AI-powered insights, predictive analytics analyses patterns from transactional information, and anticipates potential outcomes. This ability helps management to be more proactive about decision-making, as well as boost efficiency. Oscar Reitsma asks whether technology is really enough for your P2P success?

11:00 – COFFEE BREAK

11:30 – BSCF AWARDS CEREMONY (SK)

11:40 – GBS, SHARED SERVICES AND BPO PREDICTIONS FOR 2025 / KEYNOTE PRESENTATION (EN)

Success in GBS world is the ability to adapt and adjust! Good news is that some strategies and ideas have not changed that much over the time. Bad news is that our industry is constantly changing. Romek Lubaczewski foresees some big changes that leaders of business centers need to consider, digest, think through and maybe also prepare for in the year to come.

12:10 – GLOBAL BUSINESS SERVICES 3.0 – WHAT DOES DATA TELL US ABOUT THE FUTURE OF BUSINESS CENTERS? / DATA PRESENTATION (EN)

The global business services sector is undergoing a transformation. With increased demands for skilled employees, many companies are facing shortages. How to attract and retain the right talent and how to prepare the workforce for the changing and increasingly digitalized work environment?